Q: Can I track my shipments by your tracking number?
A: Yes, You can track your shipments by our tracking number in our website www.silkwayexpress.com.

Q : I like to drop a small shipments in your office to send to U.S.A Where do I need to go, means your office at Kamaladi or Tinkune?
A : You can drop your shipments to any one of our office located in Kamaladi or Tinkune. Similarly you can call to anywhere in Kamaladi or Tinkune office for any information or pick-up.

Q: I have to small shipment to send to U.S.A for door delivery by courier but shipments must be forwarded with GSP (FROM A). Is this possible through your service?
A: Yes, its possible. Even you are sending your packages courier for door-to-door service we can manage to send GSP(Form A) with your shipment. You Should have to provide us at least following papers

  a. Advance payment certificate
  b. PAN registration from

Q: I have a heavy shipment and that shipment have been customs cleared already at airport customs terminal. Is it possible to send on door-to-door courier service?
A: Yes, It is possible. Even you have customs cleared this shipments at airport customs terminal it is not necessary that should have to forwarded as cargo (hard freight) only. Thos shipments can also be forwarded as courier mode  also using our network.

Note:For further information please visit our contact page to contact us.